We may ask you for personal information and we may collect certain information from you and your computer each time you visit us. For instance, to receive or access 24 Ours Services, we require your email address and/or mailing address. Similarly, to provide you with text messaging services, we require your phone number and your provider information. So that we may provide you with additional services, we may also request your name, geographical coordinates, payment information, and payment history. 24 Ours does not collect any other personally identifiable information that you do not expressly provide. We will use the personal information you provide to us, for example, to respond to your requests and to provide you with the Services and other features offered on or through our Web Site. We may also use your personal information to maintain our internal record keeping. We may also compare your contact information to data in our databases in order to improve the Web Site and marketing. 24 Ours will never give, sell, rent or share your personal information, including your email address, with any third parties for marketing purposes without your express permission. 24 Ours may share your personal information for the purpose of delivering our Services to you or as required by law.
We may also request non-personally identifiable information from you, such as annual income, buying preferences or age, also known as demographic and profile data, though providing this information is optional. We may use this non-personally identifiable data to improve our Services and Web Site and/or tailor your experience and displaying content according to your preferences. In addition, we may use non-personal information to correspond with you or deliver you email content, about products, services and events, sponsored by us and others, that we think may interest you. You may opt-out of receiving such correspondence from us by following the instructions in the “How to Unsubscribe/Opt-Out” section below. We may also share this information with others, such as advertisers interested in advertising in 24 Ours emails or on our site, in aggregate, anonymous form, which means that the information we share will not contain any personally identifiable information about you or any other person.
In addition to collecting personal and non-personal information, 24 Ours may also collect non-personal, aggregated information about subscribers' use of our Services and Web Site. This information is not personally identifiable and will only be used to find out how subscribers use our Web Site and Services. For example, this information will tell us how often a user opens the daily email, how much time users spend on our site, from which other sites subscribers came, and to what other sites subscribers go. The collection of this information allows us to, among other things, prepare for traffic load demands on the Web Site and to efficiently deliver our Services.
IP Address and Clickstream Data
Our server may collect data about your server’s Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that is automatically assigned to your computer by your Internet service provider whenever you're on the Internet. When you request pages from our Web Site, our servers may log your IP Address and sometimes your domain name. Your IP Address is used to help identify you and to gather demographic information about our customers as a whole, but does not include personally identifiable information. Our server may also record the referring page that linked you to us (e.g., another Web site or a search engine); the pages you visit on this Web Site; the Web site you visit after this Web Site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Web Site or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer the Web Site. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider.
Any or all of these activities with regard to Web Site usage information may be performed on our behalf by our service providers, including, for example, our analytics vendor(s) and our e-mail management partner(s).
Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Web Site or certain areas or features of the Web Site.
We may use “clear GIFs” (aka “Web beacons” or “pixel tags”) or similar technologies, in the Web Site and/or in our communications with you to enable us to evaluate Web Site usage information about visitors to the Web Site, target campaigns, upgrade visitor information, and know whether you have visited a Web page or received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a Web page or message. A clear GIF may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your personal information.
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information in connection with investigations or when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Web Site, or anyone else that could be harmed by such activities.
24 Ours regards its databases of customer information (including personal information) as a valuable asset. In the event that 24 Ours is or substantially all of its assets are, acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, such databases containing personal information may be one of the transferred assets. In using the Services you consent to such transfer of your personal information.
Review and Access
Upon your request, we will provide you with a summary of the information we collect about you. You will have an opportunity to correct, update or modify this information, and we will respond to your request to access, update or delete your information as soon as practicable. Before we are able to provide you with any information, correct any inaccuracies or delete any information, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.
How to Unsubscribe/Opt-Out
You can unsubscribe from receiving 24 Ours Services at any time through the Web Site. You may also elect to “opt out” of receiving correspondence from us (either on our behalf or on behalf of a third party), by sending an email to email@example.com. We, of course, do not want to see you go, but if for any reason you want to leave us and have trouble doing so please email firstname.lastname@example.org.
Third Party Advertising
Some of the ads appearing on the Web Site and through our Services may be delivered to you by our Web advertising partner or partners. Information about your visit to a partner site or sites, such as number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you. For more information about our advertising partner or partners, please contact us at email@example.com. In the course of serving advertisements to this site, our third-party advertisers may place or recognize a unique cookie on your browser.
Occasionally, you’ll get an email marked “dedicated” or “sponsored” in the subject line and in the email header when you sign up for our daily email. These emails are not necessarily reflective of the opinions of the editorial staff. They are content paid for by our sponsors. You can unsubscribe from receiving these emails, however, if you do so, you will no longer receive 24 Ours unsponsored emails either. Please see the “How to Unsubscribe/Opt-Out” section above.
Links to Other Sites
As part of the service, 24 Ours will create links allowing you to access, or link to, third party sites. 24 Ours is not responsible for the content that appears on those sites and does not control or endorse these sites. Please consult those sites' individual privacy policies in order to determine how they treat user information.
24 Ours will take reasonable steps to protect the security and integrity of all personal information provided via this Web Site, including making sensitive information available to our employees and agents on a need-to-know basis. All information described above is stored on restricted database servers. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
If you contact us by e-mail or a “contact us” or similar feature on our Web Site, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.
You may be able to create an account on our Web Site with a username and password. If you do create a username and password, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the Web Site by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify 24 Ours of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to protect your password, control access to and use of your account, and notify 24 Ours when you desire to cancel your account on this Web Site. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.
We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at with the alternative contact information you wish to be used.
It has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as “phishing.”
If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your password or credit card information) via e-mail or to a Web site that does not seem to be affiliated with 24 Ours, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at firstname.lastname@example.org.
Modification to this Policy
Note for Parents
The Web Site is not geared towards children, and 24 Ours does not knowingly solicit, collect or maintain any information from children under the age of 13. If you believe that your child under 13 has gained access to the Web Site without our permission, you may contact us at email@example.com. If you are under 13 years of age, then please do not use or access the Web Site at any time or in any manner. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information, and we will then take the appropriate steps to delete such information.